Return Policy
Cancellation
- Orders may only be cancelled within 24 hours of order placement and receipt of confirmation e-mail of your ONYX Bodywear purchase.
- To cancel an order, please e-mail info@onyxbodywear.com with your name and order number.
Returns or Exchanges
We know you will LOVE our products, but sometimes what you purchase isn't quite what you thought it would be. Please see below important notes about Returns or Exchanges of ONYX Bodywear products:
- Our Return and Exchange policy lasts 14 days. If 14 days have passed since delivery of your order, we are unable to offer a refund or exchange.
- Please e-mail us at info@onyxbodywear.com within 14 days of delivery of your order for a return or exchange and we will advise you of the next steps.
- Please note that you will be responsible for paying for your own shipping costs for returning or exchanging your item(s). Shipping costs are non-refundable.
- If you are returning an item, we recommend using a trackable shipping service otherwise we are unable to guarantee that we will receive your returned item and/or purchasing shipping insurance.