- Orders may only be cancelled within 24 hours of order placement and receipt of confirmation e-mail.
- To cancel an order, please e-mail firstname.lastname@example.org with your name and order number.
Returns or Exchanges
- Due to the intimate nature of our products, returns are limited.
- Our Return and Exchange policy lasts 14 days. If 14 days have gone by since your delivery, we are unable to offer a refund or exchange.
- Please e-mail us at email@example.com within 14 days of delivery for a return or exchange and we will advise you of the next steps.
- Please note that you will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.
- If you are returning an item, we recommend using a trackable shipping service (otherwise we are unable to guarantee that we will receive your returned item) or purchasing shipping insurance.